Customer Service Tips For Start Ups That Are Just Starting Out

Customer Service Tips For Start Ups That Are Just Starting Out

Mindset, Startup
Early stage startups are both incredibly exciting and dreadfully precarious, so using a customer service software like Kayako, an Intercom alternative is common among such nascent enterprises. Resources are often scarce, and the reason most startups fail in these initial stages is because of the fact that they don’t allocate their resources in the right places. One common mistake that a lot of startups make is that they don’t allocate enough funds for customer service. The general modus operandi is to outsource it to someone, usually a part time worker who would not be asking for a lot of money. (more…)
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CAE 011: What Occupy Wall Street Did For Our Future

Business, Entrepreneurism, Lifestyle, Mindset, Podcast, Social Enterprise, Startup
Without a Clear Mission, Your Movement (and Business) Is Doomed This week’s episode features Foo Conner – Photo-journalist, social activist and one of the original organizers of Occupy Wall Street. Wherever there is civil unrest in the US, Foo is there documenting it. I brought Foo on the show to outline what it takes to create a disruptive social movement. I was also personally curious about what happened with Occupy Wall Street and what it did to change our world today. Foo doesn’t disappoint and in this interview you’ll get the details on the major successes, where the movement went wrong and the ripple effect it’s had on giving voice to the voiceless around the world. And when you chat with a social activist, things can get pretty deep. We talk…
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Our Favorite 15 Startup Podcasts for Your 2016

Business, Entrepreneurism, Mindset, Podcast, Startup, Tech
We live in such a big “paradox-of-choice” age where it’s really easy to get lost among so many great options. But lucky for you, the Cause An Effekt team looked into all the startup podcasts that gave us the most valuable ideas while growing our businesses. So gather round the “radio” with all of your pals and get that feed filled before 2016 hits! 1. Seth Godin’s Startup School Although not a regular podcaster, marketing guru, Seth Godin generously share this 13 part series recorded in 2012 and everything is still incredibly relevant! In this rare live recording, hear Seth as he guides thirty entrepreneurs through a workshop exploring how they can build and run their dream business. It’s packed full of timeless marketing and business wisdom that you can refer…
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CAE 013: How A School Will Get Japan’s Groove Back

CAE 013: How A School Will Get Japan’s Groove Back

Business, Entrepreneurism, Lifestyle, Marketing, Mindset, Social Enterprise, Startup
How Happiness and The Life School will Jumpstart the Japanese Economy Once Again In this episode we shift gears to do some self-reflection and zen out. I’ve snagged some time with a dear friend and inspiring filmmaker and entrepreneur, Eiji Han Shimizu. Having realized the Japanese dream of corporate success, Eiji reached the top of that peak and realized the emptiness of this path. Since that time he co-created Happy, a groundbreaking film that documented what Happiness really means. Today, he is the founder of The Life School, a grassroots initiative to teach Japanese corporate employees how to bring playfulness, mindfulness, curiosity and creativity into the workplace and into their lives. Eiji’s mission is much larger. His dream is to help Japan shed its culture of rigidity in order to regain…
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CAE 012: How A Startup Is Creating Chefs Around The World

CAE 012: How A Startup Is Creating Chefs Around The World

Business, Education, Entrepreneurism, Health, Lifestyle, Mindset, Podcast, Social Enterprise, Startup
How A Startup Is Creating Chefs Around The World Reda Stare is the daring founder and CEO of PlateCulture, a website that connects people who love cooking & hosting dinners with people who love eating authentic home cooked meals. Each dinner is a unique experience where people can share food, discover new cultures and build friendships from all over the world. In this interview, Reda shares her story of how one impromptu around-the-world trip inspired the seed of an idea that, today, operates in 25 countries across Southeast Asia. PlateCulture is completely changing the way people dine outside of their homes. She also shares details of the steps she took to get Plate Culture up and running and what it’s like to be a woman and a startup founder (hint…
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